Privacy Policy
Last Updated: July 2026
At Cheshire Farm Machinery, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website, place an order, or contact us.
Our Contact Details
Cheshire Farm Machinery
Grange Farm
Gorstage
Cheshire
CW8 2SU
Telephone: 01925 730075
Email: enquiries@cheshirefarmmachinery.co.uk
Information We Collect
When you place an order, create an account, or contact us, we may collect the following personal information:
• Name
• Address
• Telephone number
• Email address
• Order and transaction details
We only collect information that is necessary to process your orders, provide our services, and communicate with you.
We do not purchase or obtain personal information from external sources.
How We Use Your Information
We collect and use your personal information for the following purposes:
• Processing and fulfilling your orders
• Sending order confirmations and important updates
• Providing delivery and shipping notifications
• Managing your customer account
• Responding to enquiries and providing customer support
Your information is only used for legitimate business purposes and is handled securely.
Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Your information may only be shared with trusted service providers where necessary to complete your order, such as delivery and shipping partners.
Lawful Basis for Processing Your Data
Under the UK General Data Protection Regulation (UK GDPR), we process your personal information based on the following lawful grounds:
• Contractual obligation: Processing your information is necessary to fulfil orders and provide our services.
• Legal obligation: We may need to retain certain information to comply with legal requirements.
• Consent: Where required, we will request your permission before processing your information.
• Legitimate interests: We may process information where it is necessary to operate and improve our business.
You can withdraw consent at any time by contacting us using the details provided above.
How We Store Your Information
Your personal information is securely stored within our company systems and databases.
We take appropriate measures to protect your information from unauthorised access, loss, misuse, or disclosure.
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy and to meet any legal obligations. Once information is no longer required, it will be securely deleted.
Cookies and Website Tracking
Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our website, and help us improve our services.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
Your Data Protection Rights
Under UK data protection law, you have rights including:
Right of access
You have the right to request copies of the personal information we hold about you.
Right to rectification
You have the right to request corrections to any inaccurate or incomplete information.
Right to erasure
You may request that we delete your personal information in certain circumstances.
Right to restriction of processing
You have the right to request that we limit how we use your information in certain situations.
Right to object
You have the right to object to certain types of processing of your personal information.
Right to data portability
You may request that your information is transferred to another organisation or provided to you where applicable.
You do not need to pay a fee to exercise these rights. We aim to respond to all requests within one month.
To exercise any of these rights, please contact:
Email: enquiries@cheshirefarmmachinery.co.uk
Telephone: 01925 730075
How to Complain
If you have concerns about how we handle your personal information, please contact us first so we can investigate and resolve your concerns.
You also have the right to make a complaint to the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: https://www.ico.org.uk
