Refund Policy
Thank you for shopping with Cheshire Farm Machinery. We want you to be completely satisfied with your purchase. If you are not happy with your item, we are here to help.
Returns
You have 14 calendar days from the date you receive your item to request a return.
To be eligible for a return, your item must meet the following requirements:
• The item must be unused and in the same condition as when you received it.
• The item must be returned in its original packaging.
• You must provide proof of purchase, such as your receipt or order confirmation.
Items that do not meet these requirements may not be eligible for a refund.
Refunds
Once we receive your returned item, we will inspect it and confirm whether it meets our return conditions.
If your return is approved, your refund will be processed to your original payment method. Please allow time for the refund to appear in your account, as processing times may vary depending on your bank or card provider.
If your return is not approved, we will contact you with further information.
Return Shipping
Customers are responsible for the cost of returning items to Cheshire Farm Machinery.
Original delivery and shipping costs are non-refundable. Where a refund is issued, any applicable return shipping costs may be deducted from the refund amount.
We recommend using a tracked delivery service when returning items, as Cheshire Farm Machinery cannot be responsible for items lost or damaged during return transit.
Contact Us
If you have any questions about our returns process or need assistance with a return, please contact the Cheshire Farm Machinery team. We will be happy to help.
